Emory University’s Diabetes Training and Technical Assistance Center (DTTAC) trains lifestyle coaches to deliver diabetes prevention programs. New coaches needed a strong foundation in facilitation, but had limited time for training. DTTAC needed a short, highly engaging course that would prepare them quickly.
Partnered with client leadership and subject matter experts to design an interactive web-based course built for busy learners.
Defined the audience, course goals, and learning objectives with the client team.
Used a “guide for the journey” visual metaphor to show the shift from teaching to facilitating.
Brought DTTAC’s Three Rs of facilitation to life through illustrated characters and scenarios.
Built a toolkit of nine facilitation techniques that learners explore at their own pace.
Designed practice activities where learners sort teaching and facilitating behaviors, then spot facilitation techniques in a simulated virtual meeting.
Led a development team using Articulate Storyline, Adobe Illustrator, and Canva.
Inside the course
A course walkthrough is available on request. Get in touch