COVID-19 vaccine hesitancy made patient conversations difficult and emotionally charged. Nursing students were not being trained to handle them. Emory University’s School of Nursing needed a course that would prepare faculty to coach students through these conversations, both in person and on social media.
Partnered with the client and a vaccine confidence subject matter expert to design a course that equips faculty to teach these skills. The work began with a performance gap and learner analysis, which shaped a three-part design.
Analyzed the gap between current and desired faculty performance, along with learner needs and readiness.
Built a concept outline around three goals: building vaccine confidence, managing difficult conversations, and guiding social media activity.
Built on learners’ prior motivational interviewing training, applying it to vaccine conversations.
Created animated scenarios in Vyond that model real conversations between nurses.
Designed practice scenarios where faculty play the role of a professor and choose how to respond to a hesitant student.
Included step-by-step guidance for sharing accurate vaccine messages on social media.
Built with Articulate Rise and Storyline, Vyond, and Canva.
Inside the course
Concept outline
